All controllers are custom built to order and carefully assembled, tested, and quality-checked before shipping.
Processing Time: 3–7 business days depending on customization and order volume.
Shipping Time:
- United States: 3–5 business days
- International: 7–14 business days
Once shipped, you will receive a tracking number via email. Please ensure your shipping address is correct at checkout.
Returns & Refunds
Because each controller is custom made, returns are generally not accepted. However, if your controller arrives damaged, defective, or with a build error, contact us within 48 hours of delivery and we will help resolve the issue with repair, replacement, or store credit.
Order Changes
Order changes must be requested within 12 hours of placing the order. After production begins, modifications may not be possible.
Support
If you experience any issues, please contact our support team and we will be happy to assist you.